Refund and Returns Policy

1. Eligibility: We offer refunds for purchases made directly through our website within 30 days of the original purchase date. To be eligible for a refund, the item must be unused, in its original condition, and in the original packaging.

2. Refund Process: Upon receiving your returned item, we will inspect it to ensure it meets the eligibility criteria. Once approved, we will initiate a refund to your original method of payment. Please allow up to [X] business days for the refund to reflect in your account.

Returns Policy:

1. Eligibility: We accept returns for items purchased directly through our website within 30 days of the original purchase date. Items must be unused, in their original condition, and in the original packaging to be eligible for return.

2. Return Process: To initiate a return, please contact our customer service team with your order details. Once your return request is approved, we will provide you with a return shipping label. After receiving the returned item, we will inspect it and process your return accordingly.

Exchanges:

We do not offer direct exchanges. If you wish to exchange an item, please initiate a return for the unwanted item and place a new order for the desired item through our website.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will work with you to arrange a replacement or refund as quickly as possible.

Contact Us:

If you have any questions or concerns regarding our refund and returns policy, please contact our customer service team at customerfirst@bettleboat.com

. We are here to assist you with any inquiries you may have.